Shell Shared Services

Exceptional Call Center & Office Lighting

Shell Shared Services

Location: Makati City, Philippines
Approximate Area: 28000 sq.m (301389.49 sq.ft)
Industry: Commercial
Date: 2008 – 2009

With over a century of legacy, Shell Philippines is known as one of the most successful companies in the country. They are dedicated to provide quality product and services. They are involved in oil and gas exploration, production, oil refining, distribution and others.

This respected company built a 24/7 operating service center for 2,800 employees. Shell is very concerned with their employees’ health and well-being, they also have a reputation as an ecofriendly company. TELCS lighting design had to achieve Silver LEED certification, but decided to support the project with Platinum LEED points for lighting.

It was a challenging task, knowing that the goal was creating a homey atmosphere in a working environment. The property consists of open offices, executive offices, cafeterias, a clinic, sports facilities, and areas for resting, reading, and sleeping. The highly competent and professional team of Telcs lighting designers was able to create a balanced office with tasteful break-out areas. From dancing shadows in waiting areas to color changing ceilings in the cafeteria, employees received a homey feeling rarely seen in any office environment.

TELCS used highly efficient fixtures decreasing the energy consumption well below LEED Platinum guidelines. Further reduction was achieved by installing DALI dimmable fixtures, activated through presence detection and coupled with daylight sensors for constant illumination levels.

The finished product was awe-inspiring. Offices with >500lux on tables gave the employees a perfect, active working environment. State-of-the-art lighting-creations with color changing LEDs were installed in breakout areas to emit relaxing vibes. This was all done to form a long-term employer-employee relationship.

The project was awarded Silver LEED Certification, helped by TELCS achievment of maximum points for lighting. Shell Shared Services office was the first LEED project in the Philippines.
A stunning 37% drop in energy consumption was achieved by using advanced technology, highly efficient, and low glare luminaires. This system resulted in saving costs for almost 1 million USD a year compared to a standard lighting layout.